Our Customer Promise

Everything we do for you has one purpose – to make your business life as simple and rewarding as possible. Our aim is to put you, our client, at the heart of everything we do and strive to provide you with the best possible service.

We do this by recruiting passionate people and investing in their training and development, we spend over £1.5 million each year on training our people. We structure each team so you have a personal dedicated accountant who is supported by a back-office team of experts, meaning your accountant can provide the most proactive and efficient service possible.

Let's talk

We do use technology to support our accountants but we are not a technology-led business. We are primarily a people-led business that uses technology where appropriate, mainly to aid and assist our decision making for you. What this means is when you email or call us with a question it may take us a few hours to deal properly with a query rather than a few seconds to send a bland standard response. I would rather we got you the right answer than the quickest answer.

Our promise to you

We take our role as your accountant extremely seriously. You have put your trust in us and we will do all we can not to let you down.

We will endeavour to:

  • Respond to any question sent to your accountant or any dedicated department within 24 hours. If we need more time, we will update you as soon as we can and we promise to keep you informed of the progress we are making in answering your question.
  • All of our new clients will be spoken to within 24 hours of joining us.

Your details

Please provide some details to continue.

How can SJD Accountancy help?

Appointing an accountant can save you time and stress when starting up on your own. If you would like to speak to someone about any of the above information or any other queries you may have, arrange a callback and a member of the team will be in touch.

Call us

Call our best advice team on 01925 597 051.

  • Monday - Thursday (8am to 8pm)
  • Friday (8am to 7pm)
  • Saturday (10am to 4pm)

Existing client?

If you're already a client of ours, you can speak to your dedicated accountant directly.

Alternatively, call us on 01442 353 466.

Monday - Friday (9am to 5pm)

Call back

Let us call you back at a time that suits you